Data & this website
Privacy Policy
This policy explains how LedgerLane handles personal data collected through this website. It applies to visitors who read the site and to anyone who submits a message through the contact form.
- Covers
- Visitors to ledgerlane.sg and contact-form messages
- Kept
- Contact messages until the query is closed; logs for a shorter period
- Requests
- Via the contact page, with identity verification
This is an informational website maintained by LedgerLane Pte. Ltd. It does not provide account access, does not hold user logins, and does not process payments. Where this policy says “we”, it means LedgerLane Pte. Ltd., a company registered in Singapore at 1 Raffles Place, #20-61 One Raffles Place, Singapore 048616.
The statements
Seven entries, walked in order
Read top to bottom. Each entry states a limit as well as a promise, so you know what the site does and — just as often — what it does not do.
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Entry 01
Data we collect
We collect the information you provide when you use the contact form: your name, email address, and the content of your message. We also collect standard technical data generated by web servers, such as IP address, browser type and pages visited, which is used for security and for understanding which pages are read.
We do not attempt to identify individual readers from server logs, and we do not combine log data with contact-form submissions.
Contact form fields Server logs -
Entry 02
Why we collect it
Contact form data is used to respond to your message and to verify any correction you report. Technical data is used to keep the site working, detect abuse, and understand aggregate readership. We do not use contact form submissions for marketing, and we do not add them to a mailing list.
If a message reports an error in a page, we may keep the correspondence on file until the page is corrected, then archive it with the rest of the periodic cleanup.
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Entry 03
Cookies and similar technologies
This site uses cookies for basic functionality and, where applicable, for aggregate traffic measurement. The cookie policy sets out the categories used and how to control them through your browser settings. Disabling cookies may affect how parts of the site behave.
We do not use cookies to build advertising profiles of visitors, and we do not sell measurement data to third parties.
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Entry 04
How long data is kept
Contact form messages are retained for as long as needed to handle the query and any follow-up, then removed on a periodic basis. Technical server logs are kept for a shorter period for security purposes. Where a correction has resulted in a published change, the underlying correspondence may be kept longer for reference.
- Contact form messages
- Until closed, then cleared
- Server access logs
- Shorter period, security only
- Correction correspondence
- Held longer, for reference
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Entry 05
Sharing and disclosure
We do not sell personal data. Data may be processed by service providers who host or operate parts of the site, and may be disclosed where required by law or to protect the site against abuse. Any provider processing data on our behalf is expected to handle it consistently with this policy.
Because LedgerLane is a small team, the range of providers involved is short: hosting, email delivery for contact-form responses, and basic traffic measurement. We do not run advertising networks, retargeting pixels, or third-party trackers on this site.
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Entry 06
Your rights and how to use them
You can ask what personal data we hold about you, request a correction, or ask for it to be deleted, subject to any legal retention obligation. Requests go through the contact page, and we will confirm what action was taken. We may need to verify your identity before acting on a request.
If a request is refused — usually because a legal retention rule applies — we will tell you which rule applies and what remains on file.
AccessAsk what data we hold, and we will describe what exists.
CorrectionIf a stored detail is wrong, we will correct it and confirm the change.
DeletionWhere no retention rule applies, we will remove the record and tell you it is done.
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Entry 07
Security and changes to this policy
We take reasonable technical and organisational steps to protect data submitted through the site, though no transmission over the internet is entirely secure. If this policy changes materially, the revised version will be published on this page with an updated effective date.
The effective date at the top of this page always tells you which version is current. If you have a question about an earlier version, ask — we keep a short history of the wording.
Continue reading
The two documents that sit alongside this one
This policy applies to ledgerlane.sg only. It does not describe the privacy practices of the accounting software we write about — those are set out by each vendor in their own policies.
LedgerLane Pte. Ltd.
UEN to be confirmed on publication.